About this process

  • Department: Company
  • Responsible: All
  • Accountable: All
  • Consult: Eric Murphy or Operations Manager
  • Inform:
  • Date created: 31/01/2020
  • Date last updated: 31/01/2020

Recording client calls is beneficial for training, reduce note-taking, personal development and much more. Don’t forget to ask the attendees if they’re happy for you to record the call.

Step 1 of the process

Download the ‘Google Drive file stream’

Step 2 of the process

Log in to the Google Drive file stream by clicking on the icon in the laptops menu bar.

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Step 3 of the process

Open Google drive in Chrome, right-click on the ‘BabelQuest - Client Area’ folder, select ‘ Add to my drive’

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Step 4 of the process

Download the Zoom app and log in. Go to Settings → Recordings → Choose new and select ‘BabelQuestion - Client Area’, ‘Zoom recordings’.

You’re now all set up and ready to have your client calls!

Topics: Operations Processes