<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=108825&amp;fmt=gif">
Skip to content
English
  • There are no suggestions because the search field is empty.

HubSpot Hack: How to Customize the HubSpot Lead Record View

Stop forcing reps to click through to contact records just to find one piece of information. By prioritizing essential cards like Recent Activity and Associated Contact details, you eliminate scrolling and save valuable time on every follow-up, ensuring reps have the data they need, instantly.

One of the biggest complaints about HubSpot Leads used to be the lack of customization on the record preview—it was often just a "soup" of irrelevant data.

The Hack: Full Customization is Here!

You can now configure the lead record view to show exactly what your team needs, minimizing clicks and maximizing speed.

How to Access the Settings:

  1. Go to Settings (from any area in HubSpot).

  2. Navigate to Objects $\rightarrow$ Leads.

  3. Select Preview Customization.

  4. Click on the Default View to start editing.

Key Functionality Boosts:

  • Association Cards: Add crucial contact and company details without clicking through to the main contact record.

  • Reorder: Drag and drop recent activities, notes, and other cards to prioritize information.

  • Conditional Logic: Set rules to show or hide cards based on known data (e.g., only show "Associated Contact" if a contact is known).

Watch the video walk through here:

Chris_minified

By Chris Grant