Customer Service

• HubSpot Automation: How to automate customer survey responses
• HubSpot Customer Service: chatflow to direct out-of-office enquiries
• HubSpot Marketing: How to use forms to track customer marketing preferences
• HubSpot Service Hub: Build a self-service Customer Portal
• HubSpot Service Hub: Build a chatbot to field different queries
• HubSpot Automation: How we Automated our NPS process
• HubSpot Chatflows: Using a chatbot to validate and update CRM information
• HubSpot Service Hub: How to personalise your chatbot experience
• HubSpot Reporting: How to host an NPS report on a dashboard in HubSpot
• HubSpot Automation: Establish alignment and cross-functional visibility by sending internal notifications to an Account Manager when a client submits a ticket
• HubSpot Service: Improve ticket resolution with "skills-routing"