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HubSpot Hack: Use Snippets for Faster, Consistent Handovers

What it does: This hack shows you how to use HubSpot snippets beyond emails — in notes, comments, tickets, and handovers — to speed up internal communication. You’ll also learn how to create dynamic snippets that automatically pull in ticket details (like the vehicle model) and add helpful reminders, such as tone guidance for tricky customer interactions. 

Why it’s useful: Saves time by reducing repetitive typing and manual updates. Keeps handovers structured, consistent, and easy to scan. Ensures all team members share the same context and tone when dealing with customers. Makes internal collaboration faster and more professional across the Service Hub.

Watch the video walk through here:

 

 

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By Shalini Chowdhury

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