Shalini Chowdhury

Every day in my role looks a little different, but the common thread is helping businesses get the most out of HubSpot. Sometimes that means mapping out complex processes and turning them into scalable solutions, and other times it’s about guiding teams on how to align their sales, marketing, and operations within the platform. I enjoy being able to switch between strategic planning and hands-on problem solving, always with the goal of making HubSpot work harder and smarter for clients.

Some of the things I work on include:

• Designing and implementing processes in HubSpot that align with wider business goals.
  
  
• Auditing portals and creating action plans to improve efficiency and adoption.
  
  
• Building workflows and automation to reduce manual tasks and increase consistency.
  
  
• Developing reporting frameworks that give leadership visibility into performance.
  
  
• Supporting teams with HubSpot best practices to improve adoption and confidence.
  
  
• Running customer journey mapping workshops to uncover pain points and opportunities.

What I love most about working at BabelQuest is the culture and the people. I feel constantly supported, but also encouraged to step out of my comfort zone and try new things. There are always opportunities to learn, and I really value how the team openly shares knowledge and enables each other to grow. Everyone is approachable and helpful, which makes even the busiest days feel collaborative rather than overwhelming.

It also doesn’t feel like I’m clocking into a 9–5 corporate job — instead, I get to spend my time contributing to something meaningful. Whether that’s making an impact for our clients or developing myself professionally, I know that the work I’m doing matters. Being surrounded by a team that genuinely cares and pushes each other forward makes all the difference, and it’s what makes BabelQuest such a rewarding place to work.