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Unboxing HubSpot

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Ready to unlock the potential of your HubSpot portal? Whether it's diving into our Beyond the Hub series, learning something new from a demo video uncovering new features during a product update webinar, we've got something that help you get more value from your platform.

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Humanising Your Help Desk in the Age of AI & Automation

20 May, 2025

In this episode of Beyond the Hub, we explore the delicate balance between AI automation and maintaining the human touch in customer service. This insightful conversation between Gem Rugg-Gunn and Caitlyn Cimikoski, we will discover: 💡 How to leverage AI while preserving authentic customer connections 💡 Practical strategies for service teams navigating the automation revolution 💡 HubSpot's approach to humanised help desk solutions Perfect for service leaders, CX professionals, and anyone looking to enhance their customer support operations in today's tech-driven landscape.

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