Video Hub
Ready to unlock the potential of your HubSpot portal? Whether it's diving into our Beyond the Hub series, learning something new from a demo video uncovering new features during a product update webinar, we've got something that help you get more value from your platform.
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Humanising Your Help Desk in the Age of AI & Automation
In this episode of Beyond the Hub, we explore the delicate balance between AI automation and maintaining the human touch in customer service. This insightful conversation between Gem Rugg-Gunn and Caitlyn Cimikoski, we will discover: 💡 How to leverage AI while preserving authentic customer connections 💡 Practical strategies for service teams navigating the automation revolution 💡 HubSpot's approach to humanised help desk solutions Perfect for service leaders, CX professionals, and anyone looking to enhance their customer support operations in today's tech-driven landscape.
