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A bit about me

Joe Richardson

Revenue Operations Executive at BabelQuest

A UWE Bristol graduate with a degree in Criminology and Psychology, I bring a behaviour-first, analytical mindset to Revenue Operations at BabelQuest. Having worked on the front lines of both sales and retail, I understand firsthand where friction happens for reps and customers alike. My degree taught me how to spot patterns and investigate root causes, while my customer-facing experience shaped how I build practical, efficient processes that actually stick.

Outside work, my competitive drive carries over to the pitch, where football and tag rugby keep me sharp, collaborative, and playing for the team win.

About my role

I’ve recently stepped into the role of Revenue Operations Executive, where my job is to keep our systems, data and processes running smoothly so the rest of the team can focus on revenue. I look after the health of our CRM data and the dashboards we use to run the business, document and improve how work moves between teams, and maintain our target account lists and the reporting behind our ABM efforts. 

 
 

I’m also leading on finding where Breeze and custom agents can take on RevOps work in our own portal, and I keep track of product updates and betas across our test and live portals so we’re always making the most of new features.

Showcasing My Proficiency

My HubSpot Credentials and Certifications

Take a look at my HubSpotConnect page to view my certifications.

Go to HubSpot Connect

What I love about BabelQuest

Joining BabelQuest has been a whirlwind in the best way possible. Coming in as a new hire is always a bit nerve-wracking, but, from day one, any "imposter syndrome" was met with a structured, world-class onboarding process that helped me settle into my first full-time position as a graduate.


The comprehensive training programs here have been truly invaluable. Rather than being thrown into the deep end, I’ve been given a clear roadmap to success. Whether it’s mastering the nuances of the HubSpot ecosystem or refining my sales technique, the investment HubSpot and BabelQuest have made in their people has been evident.

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