Support desk manager

You’ll manage our growing number of client support tickets. From monitoring the ticket pipeline and pricing ticket requests to scheduling work and managing external partners, you'll be working at the forefront of BabelQuest’s fastest growing service offering.

You might be arranging a training session, scheduling a landing page build or anything in between. You’ll be the go-to person for support tickets inside and outside of the business. 

This job’s for you if:

You have impeccable customer service skills and a logical approach to problems. You love a fast pace and can juggle multiple things at once. You are commercially aware and understand the marketing and technology landscape.

You’ll be free to work your way 

Work flexible hours at home and at the office. You’ll get half a day each week to level up your skills and £650 a year to spend on your mental wellbeing. After five years, you’ll get a month-long, paid sabbatical.
Salary: up to £30,000 per year   

What’s it like to work at BabelQuest? 

Check out our culture handbook. It’s a high-flyer’s guide to our galaxy, written by our culture manager. Or read more about us here. Of over 6,000 HubSpot partner companies, there are fewer than 40 with Elite partner status. You’d be joining one of them

Of over 6,000 HubSpot partner companies, there are fewer than 40 with Elite partner status. You’d be joining one of them.

Hi!

My name is Amanda and I’m the People & Culture Manager here at BabelQuest.

Drop me a message on LinkedIn if you have any questions about this role!

amanda

Amanda Marks

People & Culture Manager

Share this job:

Apply today

Send in your application for Support desk manager