A bit about me

I’m Eric, and I am the Head of Sales here at BabelQuest. I’m a co-founder along with Becky (we are married, she is the boss!) and this business really does feel like our family. I help you get the best value from your journey with HubSpot. That could be from the start when you are working out what help you need, finding out if we are the best fit HubSpot partner for you, or when you’re ready to take things up to the next level.

Before BabelQuest I had a varied career across sales, marketing and customer service, and I’ve quite likely got many of the same battle scars you have.
I’m a huge fan of terrible jokes and an enthusiastic amateur at all kinds of musical instruments. My obsession with the works of Douglas Adams is legendary

My Content

Unlocking the Potential of Your Sales Team with HubSpot Sales Hub Enterprise

Sales Hub Enterprise is packed with powerful new features. What are they and how can they help you unlock the potential in your sales team?

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The No. 1 Reason Why Your Inbound Marketing Isn’t Working [Revealed]

Have you bought into the inbound dream but been unable to turn it into a success story? Find out the number one reason why so many people lose their way.

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Business Growth Headaches: Are Inbound Marketing Solutions Vitamins or Aspirin?

To put it another way, do inbound marketing solutions have a perceived future benefit, or are they something you can use to remove an actual pain now?

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8 Pillars of Delight - Retain Customers and Get Referrals

Developing a promoter strategy for your business to encourage word of mouth is a great source of customers. Discover how to achieve this with the eight pillars of delight.

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10 Tips for Better Time Management (From Someone Who Needed Them)

Reframe the way you think about time so you can readdress how you’re managing it and hack your way to a more productive work life.

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About my role

As the Head of Sales, I’m responsible for our New Business number and for our Revenue Operations (RevOps). That means managing our sales team, being involved in complex ‘New Business’ deals when we need to bring expertise from across the business, and working with our senior leadership team to drive our business growth.

On any typical day, I might be:

  • Running sales meetings with new prospects
  • Working on an initiative for growing BabelQuest with the senior leadership team
  • Coaching, training or mentoring
  • Supervising our sales activities and processes
  • Building proposals and negotiating deals with our partners
  • Forecasting
  • Building new reports and analysing opportunities for continuous improvement
  • Attending training, and industry events

Reviews for my work

BabelQuest are simply AMAZING

I can't compliment Eric & his team enough! We are a very needy client given the growth we're experience at the moment. Bridget has been looking after us and it has been a very fun, professional and valuable service. Our HubSpot portal is still not fully complete given some custom requirements we need but from start to finish. Babelquest have been great they helped us secure an amazing deal with HubSpot and opened our eyes to how we can fully unlock our potential using HubSpot. We will be for sure continuing to lean on Babelquest as we continue to grow for operational support and supporting us with HubSpot. Honestly if your looking for a HubSpot partner look no further than Babelquest. A little bit sad that Bridget will be taking sometime off :( Best of luck Bridget we'll be still here when you return to flood your inbox with things we need done.

Peter McCarthy | Chief Commercial Officer | Tommy's Tax

Excellent HubSpot Agency

Becky and Eric are very experienced with HubSpot and have an incredible team working for them and for you. Very creative, easy going and a joy to work with, highly recommend!

Scot Trumeter | Chief Executive Officer | Trujay Group

A flexible and personalised service

Eric worked around our very short timeframe to help us set up our HubSpot system quickly and effectively. He got to grips with our very specialised business services very quickly, and helped to build us a system which fits our specific needs very well.

Emma Clare | |

Flexible, Efficient and Knowledgeable

Working with Babelquest has significantly improved our Digital Marketing presence as a company. We have worked closely with Becky, Eric, Gem and Tom on creating and executing our online Marketing Campaign. They have been flexible, efficient and most importantly, provided us with continuous insight and advice not only around HubSpot, but into Digital Marketing as a whole. We recommend Babelquest to any company looking to increase sales leads. A fantastic team to work with who all take the time to fully understand your company, continuously offering a bespoke service.

Katy Farrington | Marketing Manager | Unipart Logistics

Great support

Eric was incredibly knowledgeable about what HubSpot can do for us at FAB and he couldn't have been more helpful. Would completely recommend him. Gary Frank Founder FAB Accelerator

Gary Frank | |

Fantastic

As someone that is incredibly new to Digital Marketing, especially in a professional role, Eric's guidance has been incredible. He has not only answered all of my questions, but provided further advice, furthered my development as a digital marketer and increased my confidence all in 3 months. Eric and his team are incredibly friendly, approachable and will listen to your problems before helping you break them down and push past them. Thank you Eric and team for all your guidance. I look forward to working with you further. If you need assistance with anything Marketing wise, HubSpot user or not, Babelquest is all you need.

Chris Carver | Digital Marketing Executive | STL Communications Ltd

If carlsberg made inbound marketers....

Eric and Chris are incredibly enthusiastic about what they do and their knowledge and experience really shines through. They seem to know just how to utilise the tools and skills they have to help make you be the best you can be.

Sam Jones | |

Bringing In-bound to life and into sharp focus!

Choosing BabelQuest was easy. Eric's approach from the get go stood out head and shoulders above other (also recommended) consultants we spoke with. His knowledge and passion were matched by his willingness to invest time to fully understand our business, drivers and plans, making for a super productive strategy session (with himself and Becky) when we eventually sat down. Their willingness to challenge and push us in the session, resulted in us emerging with a very clear plan and roadmap for the next 12 months, leaving us feeling excited about rolling out this project, and confident of success with them supporting us. If it were an option, I'd give BabelQuest a 10-star rating!

Jon Taylor-Cummings | |

Great company to work with

From the first interaction, I knew I was dealing with experts. I would highly reccomend Eric and his team.

Anne-Marie Ritchie | |

Fantastically helpful!

Eric from BabelQuest not only introduced us to HubSpot but spent a great deal of time showing us how to get the most from the platform. Whether you are looking for advice on how an inbound marketing strategy can benefit your business, or you are just simply in need of a helping hand with HubSpot, BabelQuest's experience and brilliant customer service will certainly help!

Matt McGillicuddy | |

Migration and Inbound Expertise

We discovered Babelquest when looking for an on-boarding company capable of delivering a pain-free and expert HubSpot migration. From the opening discussions we had with Eric and Becky, they were clearly interested in our needs as a client, enthusiastic about the project - and above all they spoke with authority not only about HubSpot, but about inbound methodology as a whole. With the migration successfully completed, Becky organised an inbound workshop specifically tailored to our HubSpot training needs, and which covered some hugely valuable best practice inbound advice. Indeed, throughout our relationship with Babelquest, we found them highly organised, approachable and responsive - and particularly appreciated their down-to-earth approach. Andrew Huntingdon Marketing Manager, c2b2 Consulting c2b2 is one of the UK's leading independent middleware consultancy and support service providers.

Andrew Huntingdon | |

Experts in inbound marketing and sales

We've been working with BabelQuest for little over a year, and the energy and passion for their work impressed us from the off, and continues to do so. Keen to move from an outbound approach to marketing our products and services, BabelQuest have played an important role in this ongoing journey. Becky and Eric's background in the IT channel has proved invaluable in understanding the challenges we face day-to-day, and how we can leverage HubSpot to improve the way we market ourselves to our vendors and distributors. If you're looking for some help with HubSpot or inbound sales and marketing, you won't go far wrong with BabelQuest.

Paul Sweeney | |

My HubSpot Credentials and Certifications

What I love about BabelQuest

I love that our team has fallen in love with our vision and delivers on it every day.
When we set out to ‘make our dent in the universe’, it was focused on solving a problem we saw in so many companies - that you get distracted by your own internal ‘stuff’ and stop trying to solve problems for your customer.

We partnered with HubSpot a few years later because we saw that they were trying to do the same thing. When they launched their ‘flywheel’ approach, it was like all the stars had aligned!
Now, we get to help people transform their businesses into truly customer-centric teams that make a real difference to the lives of their customers.

Start your journey with BabelQuest

Work with our expert team.

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