CMS Lead & Senior Account Manager at BabelQuest
My name is Laura Shelton and I’m the Head of CMS at BabelQuest. In the CMS team, we've worked across various industries and business sizes with individual website requirements. My main focus is to lead my skilled team of consultants, designers and developers to deliver an Elite level of service to our clients.
The industries where I gained my experience have varied from energy, recruitment, international development, NHS, to the motor industry.
I was awarded a BA hons in Marketing, Advertising and PR at Birmingham City University.
Client's I've worked with
My Posts and Articles
About my role
As the Head of CMS, I’ll make sure the right people are assigned to your team and that your project is delivered on time, to budget and it'll exceed your expectations.
On any typical day, I might be:
- Liaising with prospects on how we could build their shiny new website
- Researching new CMS processes, reviewing our processes, identifying gaps and implementing changes
- Checking in on our project statuses and supporting with ideas to overcome hurdles
- Managing the relationship with our partners
- Preparing reports for various parts of the business
- Checking in with the CMS team on their projects and career development
Reviews for my work
"Fast, dedicated and trusted"
I had a very good experience with BabelQuest. For our brand Mitsubishi Forklift Trucks, we searched for a new agency to build our new website for all local business units. Quite some work, but with the help from BabelQuest it was a very nice ride. Their ...
"Great work by Laura and Gem to achieve tight timelines and led the CEG team through the work."
Great - very professional. Very impressed with Gem's technical skills and Laura's management of the schedule. "Can do" attitude from both.
"A thoroughly creative, helpful, hardworking and lovely group of people. Highly recommended!"
The team at BabelQuest were excellent to work with from start to finish. They took the time to understand our needs, helped shape a vision for our new site in line with our budget and nailed the brief. Big thanks to Lily, Vaughn, Laura, Abi and Justyna!
"A great team experienced of marketers, focused on helping to achieve our UK marketing strategy"
It is a great pleasure to work with Emma, Kaleb, Vaughn, Laura and Stevie - focused on achieving our UK marketing strategy. Creating great content for blogs (including content offers); supporting the creation of new website templates, and more. I would ...
My HubSpot Credentials and Certifications
Take a look at my HubSpotConnect page to view my certifications.
What I love about BabelQuest
At Babelquest we have the freedom, empowerment and trust to fulfil our roles in a way that works for us.
I am able to introduce new processes, systems, manage resources and share my ideas with a team of open minded and enthusiastic individuals who want to help and work towards shared goals. As well as having the flexibility to manage my own workload & priorities alongside my personal life.
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