A bit about me

My name is Laura Shelton and I’m the Operations Manager at BabelQuest. I’ve worked in various roles centred around operations and project management. The industries where I gained my experience have varied from energy, recruitment, international development, NHS, to the motor industry.

I was awarded a BA hons in Marketing, Advertising and PR at Birmingham City University.  

My Content

Meet the Team: Laura Shelton

Hi! My name’s Laura and I’m excited to join BabelQuest as an operations manager.

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About my role

As an Operations Manager I’ll make sure the right people are assigned to your team  and that your campaigns are delivered on time, whilst managing internal workload to support with work-life balance.

On any typical day, I might be:

  • Assigning teams to new clients and bringing them up to speed
  • Checking in on our project statuses and supporting with ideas to overcome hurdles
  • Reallocating workloads to reduce any pressure and ensure deadlines are achieved
  • Managing the relationship with our partners and ensuring projects are on track  
  • Reviewing processes, identifying gaps and implementing changes
  • Management of our project management tool
  • Preparing reports for various parts of the business
  • Ordering sweet treats for the team!

Reviews for my work

Fast, dedicated and trusted

I had a very good experience with BabelQuest. For our brand Mitsubishi Forklift Trucks, we searched for a new agency to build our new website for all local business units. Quite some work, but with the help from BabelQuest it was a very nice ride. Their projectmanagement is excellent. Their patience and our trust in them was very important to me. We are now investigating to let them also help us with all online activities.

Danique Folkerts | Marketing Communicatie Manager | Mitsubishi Forklift Trucks

Great work by Laura and Gem to achieve tight timelines and led the CEG team through the work.

Great - very professional. Very impressed with Gem's technical skills and Laura's management of the schedule. "Can do" attitude from both.

Adrian Booth | CIO | CEG Digital

What I love about BabelQuest

At Babelquest we have the freedom, empowerment and trust to fulfil our roles in a way that works for us.

I am able to introduce new processes, systems, manage resources and share my ideas with a team of open minded and enthusiastic individuals who want to help and work towards shared goals. As well as having the flexibility to manage my own workload & priorities alongside my personal life.

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