A bit about me
I'm Bridget Pyne, your go-to Principal Marketer, bringing 8 years of industry experience to the table. Armed with the incredible powers of HubSpot, I'll help you bring your brand to life and make some serious marketing magic happen.
Over the last four years of working with the BabelQuest team we've reached new heights, now we're a HubSpot Elite partner, ranking in the top 0.5% of HubSpot's solutions partner network! It's been a wild ride but some things haven't changed, like our unwavering commitment to helping our clients grow better.
Clients I've worked with



My Content
Bridget Pyne
Demonstrating the Value of Social Media to Drive Lead Generation
Logicalis first approached BabelQuest in the summer of 2019 after its PR agency, Champion Communications,...
Bridget Pyne
Spotlight: Building Chatbots for Westminster Commercial Waste
Discover how to set up a chatbot to solve human bandwidth issues and understand how it can improve overall website...
Bridget Pyne
Award-Winning Work: How We Helped VFE Unlock the Potential
VFE approached BabelQuest for help unlocking the full potential of the HubSpot platform and adopting an inbound...
Bridget Pyne
Increasing Westminster City Council Commercial Waste Services online presence
When Commercial Waste first approached BabelQuest, its only online presence was a couple of pages on Westminster...
Bridget Pyne
Boost Your Click-to-Open Rates
Bridget Pyne
How to Attract New Customers on Social Media
Bridget Pyne
How to build a Chatbot
Bridget Pyne
HubSpot Workflows: How to automate the segmentation of your database by buyer persona
This hack will help you segment your database by persona
Bridget Pyne
HubSpot Service Hub: Built a chatbot to field different types of customer queries
Discover how we helped our client field incoming queries and reduce time spent on calls through an automated...
Bridget Pyne
HubSpot Automation: Use workflows to set up automation for customer survey responses
Improve customer satisfaction by automating survey follow ups
Bridget Pyne
HubSpot Customer Service: Build a chatflow to direct out-of-office enquiries
Make sure you never miss an enquiry by building an out-of-office automated chatflow
Bridget Pyne
HubSpot Sales: How to use HubSpot to track what your leads are doing on your website
Enable notifications for conversions and when leads revisit your website.
Bridget Pyne
HubSpot Marketing: How to send a re-engagement email campaign via HubSpot workflows
Reset your relationships with a targeted re-engagement email campaign using HubSpot workflows.
Bridget Pyne
HubSpot Email Marketing: How to use workflows to send personalised emails based on a contacts engagement status [with SeventhSense]
This hack will show you how to use SeventhSense to optimise your email-sending programme
Bridget Pyne
HubSpot Sales: How to add a dynamic meeting link to your marketing emails
Personalise your emails to provide a tailored experience
Bridget Pyne
HubSpot Workflows: How to automate onboarding for new customers
This hack will help you use lifecycle stages to send an onboarding programme.
Bridget Pyne
7 Ways to Get More Value Out of Your HubSpot Portal
Follow these seven tips to get the most out of the platform and unlock the full potential of your HubSpot portal.
Bridget Pyne
Confessions of a HubSpot Partner: HubSpot Health Check Edition
Welcome to the first instalment of our new series, ‘Confessions of a HubSpot Partner’. We’re kicking things off...
Bridget Pyne
Our HubSpot Health Check Service Explained
Get the most out of your portal with a timely HubSpot Health Check that shows you exactly what to focus on and...
Bridget Pyne
Confessions of a HubSpot Partner: Social Media Edition
In this article, we'll be sharing some of our confessions as a HubSpot partner and insights about social media...
Bridget Pyne
HubSpot Sales: How to add a dynamic meeting link to your marketing emails
Update: There is now standard functionality in place to include contact owner meeting links in emails. Personalise...
Bridget Pyne
Behind the Hub: Optimising Conversions in HubSpot
Conversions aren't for everyone anymore. We're gating less and giving away more. But conversion optimisation isn't...
Bridget Pyne
How to use workflows to send targeted marketing emails based on page views
Automation use cases for why you should be sending targeted marketing emails based on page views and how to get...
Bridget Pyne
How to reduce direct traffic by creating custom tracking URLs for links in your gated content
Understand why your direct traffic could be high and how to reduce it by utilising tracking URLs
Bridget Pyne
How to build a basic Conversion Rate Optimisation dashboard
Discover how to improve your conversion rate all from the comfort of one dashboard with standard reports
Bridget Pyne
HubSpot Sales: How to create competitor battle card playbooks
Use competitor playbooks to provide quick information during conversations with prospects
Bridget Pyne
HubSpot Sales: How to use a 'Backburner' stage in a Sales Pipeline to keep on top of potential future deals
Don't let deals turn cold. Utilise workflows to warm up your backburner deals and ensure future revenue
Bridget Pyne
HubSpot Service: How to use a Chatbot to increase time on site after a conversion
A simple way to provide more value to visitors who are already engaged
Bridget Pyne
HubSpot Marketing: How to use 'random sample' to A/B test your campaign
Use a random sample of contacts to test content to improve future marketing campaigns
Bridget Pyne
Unraveling Sales Behaviour: The Power of
To make informed decisions and drive better results, sales managers and reps alike need a reliable way to track...
Bridget Pyne
BabelChat: Bridget Pyne Talks Breaking Rules and Building Communities
In this month’s BabelChat, I sat down with BabelQuest’s principal marketer, Bridget Pyne, to talk about reading...
Bridget Pyne
How to build a basic Conversion Rate dashboard
Discover how to improve your conversion rate all from the comfort of one dashboard with standard reports
Bridget Pyne
Creating tracking URLs for links in gated content
Understand why your direct traffic could be high and how to reduce it by utilising tracking URLs
Bridget Pyne
Using Zapier to update HubSpot contacts
Here's a hack for when contacts can't be updated directly in your CRM - for example, if you have contacts in...
Bridget Pyne
chatflow to direct out-of-office enquiries
Make sure you never miss an enquiry by building an out-of-office automated chatflow
Bridget Pyne
How to automate customer survey responses
Improve customer satisfaction by automating survey follow ups
Bridget Pyne
How to send a re-engagement campaign via workflows
Reset your relationships with a targeted re-engagement email campaign using HubSpot workflows.
Bridget Pyne
How to use a Chatbot to increase time on site
A simple way to provide more value to visitors who are already engaged
Bridget Pyne
How to create dynamic CTAs to target your database
Use dynamic CTA's to engage with your target audience and drive results and conversions.
Bridget Pyne
How to save time making multi-value fields in a workflow
Bulk branch your workflow for multi-value fields like postcode, country, and more.
Bridget Pyne
How to send targeted emails based on page views
Automation use cases for why you should be sending targeted marketing emails based on page views and how to get...
About my role
From waste management to higher education, nothing beats growing my expertise in various client industries, and using HubSpot to grow and nurture contacts and revenue. Day to day, I do this by: Onboarding new clients to the HubSpot platform - including Sales Hub, Service Hub and Marketing Hub. Project managing your marketing plan so you can have peace of mind everything is happening when it should.
Creating recommendations based on HubSpot portal audits so you can make the most of your portal. Holding weekly, monthly and quarterly check-in calls with clients to look at goals and next steps. Using HubSpot to create multi-platform, AI powered, automated marketing campaigns for lead generation. Running social media accounts to take our client’s online presence to the next level. And much more!
Reviews for my work
I can't compliment Eric & his team enough! We are a very needy client given the growth we're experience at the moment. Bridget has been looking after us and it has been a very fun, professional and valuable service. Our HubSpot portal is still not fully complete given some custom requirements we need but from start to finish. Babelquest have been great they helped us secure an amazing deal with HubSpot and opened our eyes to how we can fully...
Peter McCarthy
Chief Commercial Officer, Tommy's Tax
I just had to write this review to thank Bridget for all her hard work and attention to detail. She has been most helpful and has always been on hand to speak to and resolve any problems we may of had.
Julie Oldroyd
Sales & Marketing Director, Mixamate
Babelquest has provided a fantastic service for us. In particular creating video content for our website. They are always super helpful and always available. Nothing has ever been too much trouble for them. Keep up the good work!
Adem Kubilay
Project Manager, Westminster Commercial Waste Services
Babelquest has been a real asset in creating a comprehensive inbound program for us. They are always on hand to assist with sound advice. Bridget was a key member of the team, and always went above and beyond to help, as did the rest of the team!
Gemma Morgan
Marketing Specialist, Proxima
Babelquest have taken us from zero to a full inbound programme. Offering great service and good advice throughout. Particularly stand out is Bridget who feels like one of our in house team members.
Jo Scott
Global Marketing Director, Proxima
Bridget Reid has specialist HubSpot knowledge and is committed to helping me roll out engaging social media. Most importantly, Bridget and the BQ team are knowledgable, enthusiastic and helpful.
Donna Robinson
Marketing Executive, Q Associates
We have been working with Babel Quest over the past two months on our HubSpot onboarding for both Sales & Marketing. I have been really impressed with the level of client service provided by the whole team, and in particular Bridget who is always incredibly helpful and responsive. The whole process has been easy to understand, and I appreciate the highly organised approach to project management.
Victoria Archdeacon
Marketing Manager, Secure Impact LTD
Being new to HubSpot, we're delighted with the consultation and support we have received from BabelQuest so far, just two months into our relationship. We're very optimistic and excited about the future and seeing all the potential this platform will unlock for us, with BabelQuest expertly guiding and supporting us along the way.
Julia Roberts
Business Co-Ordinator, Opus
Q Associates have been working with BabelQuest for nearly a year now and their expert knowledge of HubSpot is second to none. The team of Gem, Alice and Bridget are efficient and highly knowledgeable and happy to help where-ever they can. Their help videos are fabulous - thanks ladies! Would definitely recommend
Karen Beal
Marketing and Events Coordinator, Q Associates
A no nonsense, no fluff approach to marketing that delivers results fast, based on data and a well-structured methodology. BabelQuest are evidently experts in their field. Working closely with Janice Hewitt and Bridget Reid, BQ have helped Logicalis transform how we approach digital marketing and sales enablement. They tackled every challenge we presented them and have become a reliable partner. I wholeheartedly recommend them!
Panos Anagnostopoulos
Group Marketing Manager, Logicalis
Lily and the team at Babel Quest carried out an in-depth audit of our HubSpot platform and we begun implementing some of their suggestions already. The service was straight-forward and Lily was a pleasure working with. Would definitely recommend.
Oisin Fahim
Marketing Manager, Hawk Training
I've had to pleasure of working with Bridget on a number of occasions, from onboarding to training and have found the process to be incredibly insightful. She is a great source of knowledge and advice and has always worked closely with our team to enhance our sales and marketing efforts to achieve the best results from our investment in training.
Libby Jones
Marketing Executive, The Cabling Company
Coming into the Marketing industry new and fresh faced, i was worried i wouldn't get the hang of HubSpot. With the help from Bridget, i can now easily nagivate HubSpot and i know exactly what i'm doing!
Lauren Gilbey
Marketing Assistant, ATAG Heating
My HubSpot Credentials and Certifications
Take a look at my HubSpotConnect page to view my certifications.

What I love about BabelQuest
There are countless reasons why I love BabelQuest. Firstly, everyone is committed to doing the best job they possibly can. That means pitching in when someone needs help. That means finding the perfect solution no matter how long it takes. Secondly, BabelQuest is not just a company but a community that genuinely cares about your well-being. They go above and beyond to support your mental and physical health.
Not every company understands the value of personal growth and development, but BabelQuest do. We have dedicated time, resources, and encouragement to help us reach our full potential. They foster a culture where our interests are celebrated and learning from one another is encouraged. Here, I'm part of a team that values my individuality, champions my success, and embraces collaboration.