A bit about me
Years of HubSpot Experience: 6
Years of Working for a HubSpot Solutions Partner: 5
HubSpot Solutions Partner Tier: Elite
HubSpot Certifications held: 35/36
HubSpot Certified Trainer: Yes
HubSpot Impact Awards: 3
HubSot Advanced Implementation Certification: Yes
HubSpot portals I’ve worked in/on for clients: >100
HubSpot CRM Implementations 26
HubSpot CRM Rebuilds: 12
Hubs Implemented: Sales Starter/Pro/Enterprise, CRM Suite Starter/Pro/Enterprise
With 20 plus years experience in sales & sales management, my approach to implementing your HubSpot CRM is focussed on the most critical outcomes: User Adoption & Continuing Use, Data Quality & Reporting & Alignment across your teams.
I prioritise understanding your business processes, teams, data flow & reporting needs, recommending a CRM configuration that enables your teams to do their work faster & more efficiently.
Give me a HubSpot CRM that has been poorly implemented & neglected & I’m equally happy applying a similar process to understand what has gone wrong, rebuild the CRM and relaunch it in a way that makes it a valuable business asset.
If I don’t know the answer, I’m lucky to be surrounded by incredibly knowledgeable colleagues that I can bring in to help.
The other side of my work stems from my passion for sales & sales people & often works hand in hand with implementing HubSpot. Training people lights a fire in me and designing training programmes that both drive adoption of the HubSpot CRM and help teams to learn new skills is right in my wheelhouse.
I’ve won awards for my training programs in areas like Video in Sales & Sales Enablement & I always strive to drive award winning results for my clients.
Clients I've worked with
About my role
As an EP Consultant my days can be very different, one day I might be scoping the structure of a HubSport CRM with a client, the next I might be conducting a sales process workshop, the next I might be training a team or working out a strategy to maximise adoption of HubSpot across and organisation.
Reviews for my work
We employed BabelQuest to assist in the transformation of our existing HubSpot CRM. We gave them the brief, walked them through the vision and design of the new-build and told 'em what we needed from them. They got it immediately and couldn't have been more helpful, approachable or smarter. We'd have been hard-pressed to meet our deadline for delivery without their skills and experience.
Sales Operations Manager, Solidatus
Babel Quest have been working with VFE now for around one year and they have been great investment for us. Both the traffic to our website as well as the number of direct requests converting into business opportunities and sales has increased due to the excellent marketing content and social posts that babel quest have generated. If your are looking for a marketing company to help you grow your business then we would highly recommend them.
Director of Sales and Marketing , Vacuum Furnace Engineering Ltd
BabelQuest have been absolutely fantastic to work with! Our marketing strategy and the content we are now putting out has gone from 0 to 100! And the resulting leads and new business speaks for itself! In the past year of working together we have built a great relationship with the BabelQuest team,excellently lead by Gemma and Bridget and backed up by fantastic resources in the shape of Gem, Tom and Chris! I look forward to continue to work with...
Head Of Sales, Vacuum Furnace Engineering Ltd
We have started our HubSpot journey through BabelQuest. The level of professionalism and flexible support though the sales and then onboarding process has been very impressive. We at VFE, are really looking forward to BabelQuest's support with unlocking VFE's growth potential - thank you so much.
CEO, Vacuum Furnace Engineering Ltd
Working with Babel Quest has been incredible, they are an innovative and dynamic team who have helped us achieve several of our international marketing goals. Gem, Chris, Dan and Loren are very skilled in their areas and I can routinely count on them to deliver. I would certainly recommend Babel Quest!
Vice President, Global Digital Marketing, COGENCY GLOBAL
We worked with Babelquest on an Enterprise environment for 20 schools within our group. Working directly with Eric, Gem and Chris. Excellent system design and project management throughout the entire process. Efficient team, excellent knowledge of HubSpot. Would highly recommend.
Executive Director Global Admissions, GlobEducate
Chris was an expert in all things HubSpot and a really helpful first guide to outbound sales. He navigated our confusing internal structure and different levels of team experience with patience and understanding. His support spanned from highly technical reporting setup, to strategic direction, all in all filling in perfectly where we needed help.
Managing Partner, Brainlabs
It is a pleasure to deal with Eleni, Gem, Chris and the team. Their energy and enthusiasm is impressive. They are always approachable and react very quickly to our requests - going that extra mile, without question. They are genuinely passionate about helping us to achieve the very best results with our in-bound marketing. With BQ as a partner, we are in experienced and reliable hands.
Senior Corporate Account & Customer Relations Manager, Infospectrum ltd
I cant thanks these guys enough. At first glance i had no idea how to use the system but after 2 meetings with Chris i am well on my way to being a seasoned pro. As a tradesman i have no idea about CRM systems and tech but Chris and the team have been very helpful and made it easy for me to understand the transition has been very smooth. Thanks Guys
Business Owner & Gas Engineer , SureGas Boiler Repairs
Working with Chris and the team has been insightful, I couldn't recommend Chris anymore, the extra mile is always given.
Marketing Executive, Gofor Finance Ltd
Eric and Chris are incredibly enthusiastic about what they do and their knowledge and experience really shines through. They seem to know just how to utilise the tools and skills they have to help make you be the best you can be.
It was a pleasure to work with Babel Quest. As a smaller company the complexities of creating a CRM system were relatively new to us, however Chris Grant (Consultant) was able to help us align our goals and build the perfect foundations to grow upon. The explanations, demonstrations, communication and execution were exceptional. Highly Recommend.
Head of Business Operations , Bidstack Group PLC
Working with BabelQuest has been a great experience so far. Working with Lily during the presale run up and onboarding phase was great. Clear expectations were set as to pricing, timelines and deliverables and the approach was professional throughout.
Head of Product, Inbox Insight
My HubSpot Credentials and Certifications
Take a look at my HubSpotConnect page to view my certifications.
What I love about BabelQuest
Supportive leadership, working with a team of like minded people. Getting the best possible results from our clients.
The flexibility to work around my family commitments. Constant innovation and excitement.