Moving to separate portals was a big decision as there was a risk to the operational performance of the business. Gem at BabelQuest made a complicated issue very clear and helped us in feeling confident we were making the right decision. The roll-out of the new system happened on a Friday afternoon and everyone was back to work with no issues on Monday morning.
Contacts migrated into separate portals for each business unit
Deals migrated to enable a new way of working for Sales
Lead generation campaigns re-built including emails and complex workflows