The Technical Project Manager joins our Expert Practice Team to deliver Best-in-Class HubSpot Services

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This role is primarily responsible for planning, managing and overseeing the execution of Technical Projects, from sales to close, to ensure we are able to work with our clients to achieve their goals. 

We anticipate the role being 50% client delivery and 50% operational. The secondary responsibility is the administration of all projects in our project management system, to be able to track, report and support all projects, to ensure they are delivered on time, on budget and in scope.  

To be responsible for educating the team and clients, embedding project management processes, best practices and recommending improvements and how to increase quality.

If you are hardworking, and looking for a fun place to thrive, then simply complete our application form.

What you'll do:

  • Responsible for implementing project methodology.
  • Ensure project documents are complete, current and appropriately stored.
  • Responsible for adding all projects, milestones and plans to the project management system and working with the Operations Manager to schedule resource.
  • Work with Revenue Team, delivery team and Expert Practices to define and document questions and define new requirements and articulate feasibility.
  • Responsible for project status reporting, anticipating and responding to change.
  • Help improve productivity and profitability by ensuring that projects are delivered on time, within budget and scope.
  • Take ownership of translating the defined goals and scope of new technical projects into clear project plans, with milestones and dependencies.
  • Write project plans, be accountable for the administration of the project management platform, assigning tasks to team members, monitor progress, continuously update the client on status, managing expectations and reporting progress via dashboards to management.
  • Produce a Statement of Work that provides clear guidelines, expectations, what is out of scope, how to mitigate scope creep and what the project costs cover. 
  • Understand and implement change management where necessary.
  • Work closely with other departments and with clients to ensure clear communication, roles & responsibilities and deadlines.
  • Risk management, escalating when necessary.  
  • Support the revenue team with new business opportunities, helping to scope new projects and answer questions.
  • Review lessons learned, implement changes and develop/improve processes.
  • Share best practices in project management, ensuring we are delivering high-quality results. 
  • Produce marketing and sales content to communicate our project management processes/ways of working to prospects and customers.
  • Be able to present complex information to our clients in a simple and engaging way.
  • Demonstrate a strong product (HubSpot and other tech stacks) knowledge.

Who you are:

  • Project management experience required, relevant Project Management Qualifications desirable
  • Agency or CRM consultancy experience, along with managing day-to-day operational aspects of technical projects, including complex CRM implementation projects, websites and Enterprise Software Implementation 
  • Competent in project methodology and project management systems
  • Strong attention to detail
  • Knowledge of CRM and Martech technologies
  • Budget management
  • Strong proficiency in Excel
  • Ability to handle multiple competing priorities in a dynamic environment
  • Strong relationship management skills
  • Excellent communication skills (both written and verbal) to work as an integral part of the internal teams and with external partners
  • Have a passion for innovation and excellence

Why you'll love working here:

  • Being part of a company that focuses on its people - joining a team of like-minded people with a focus on culture, hard work, having fun, transparency, openness, and enthusiasm
  • A trusting and accountable ethos that involves a real flexible working approach and 25 days holiday
  • Excellent opportunity within a fast paced growing company and industry
  • 10% personal development time - 1/2 a day per week for training and professional development and clear career path

What's next

If this sounds like you and you’re ready for a challenge, then you’ll fit right in. Apply today!

No agencies please

HUG 2018-2

Perks of the Job

  • We support flexible working and 25 days holiday because you have a life outside of work
  • Speaking of life, we offer every employee a comprehensive life cover plan
  • We foster a learning culture across the business, with frequent conference invites, a training budget, and ½ a day’s allowance every week to dedicate to your training
  • The team even goes to HubSpot’s INBOUND conference every year to make sure they can bring back the latest news for marketing, sales, and HubSpot
  • If you share our passions, are naturally curious, and have a love of inbound, then we want to hear from you.

Our Values

In the absence of a real-life Babel fish, we have taken our own approach to defining our values below. Have a read to see if you recognise these qualities in yourself.

enthusiasm

noun

intense and eager enjoyment, interest, and passion in the work we do and the growth we drive for our clients. Living and breathing our work, and having fun along the way. Driving each other to succeed. Loving what we do, which shows in the results we deliver.

My energy and enthusiasm for HubSpot gives me nerdgasms.

Synonyms: passion, fire, excitement, energy

job-testi-quotes

I recently started an MBA at Oxford Brookes, something that I have been wanting to do for ages. Being able to use my half a day per week of personal development to focus on my course makes it easier to take this steep learning curve in my stride. Already, I have taken advantage of the options to do either an online module or an intensive week on campus and the flexibility at BabelQuest really makes it possible to do my work, study and retain a home life.

 

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Gem Latimer

HubSpot Strategist

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