Hi, I’m Amy and I’ve been a HubSpot enthusiast since I became a customer in 2018. It all started when I implemented the platform, which facilitated the organisation I worked for at that time to grow, scale, and adapt. Since then, I’ve received a Champion User award, my previous company was in the top percentile of customers of many functionalities, I spoke at HubSpot’s GROW 2022 event, and I was a member of HubSpot’s Customer Advisory Board last year. I’m constantly impressed by the company’s commitment to continuous improvement.
Prior to BabelQuest, I worked in senior marketing and data roles in the B2B events and publishing industries. I have led the planning, development and implementation of platforms, systems and complex projects across multiple regions, balancing business and customer requirements, stakeholder buy-in and employee adoption, budgets and revenue targets. During my career I have developed, executed and analysed marketing strategies across a broad spectrum of industries and managed the development of thought-leading and online communities and content. During my most recent experience as a Chief Data Officer I developed and executed data-driven strategies which delivered significant business value. I’m looking forward to applying my experience to BabelQuest’s customers!
What’s the role?
As a Strategic Account Manager I am responsible for cultivating and maintaining long-term, trusted relationships with clients via a deep understanding of their business and people. I work to achieve set account objectives and suggest solutions and innovative ideas that quickly and effectively meet a client's needs, and handle complaints and problems. I also ensure client satisfaction and identify new opportunities to create increased results. I liaise between key customers and internal teams and identify and approach new potential strategic customers.
What am I looking forward to?
I’m looking forward to building on my knowledge of the platform and how it can be applied in real life most effectively. I also love working with people, and since BabelQuest is a top-tier partner, I’ll be lucky enough to work with a talented team, a wide variety of clients in different industries, and also with HubSpot Customer Success Managers, Channel Account Managers, Product Managers and Channel Consultants.
Outside of work, I like...
My life outside of work is full; I am based in the Cotswolds with a young family (two boys, husband and two dogs!), and I’m also involved in a couple of family businesses; pet food and wine & olive oil (probably not two things included in the same sentence very often!). We like to keep active, enjoy sports, and spending time outside.
We're hiring! If anything I’ve chatted about here strikes a chord, we'd love to hear from you. Check out our careers page and see if any of our vacancies catch your eye.
