HubSpot employees have been given a week off, but there are still places you can go to for help. Here are five ways to find the HubSpot support you need.
The last 18 months have been challenging for everyone. We’ve all been thrown into new situations and working arrangements, and that’s alongside all of the other global changes we’ve had to contend with.
To give their employees a break after such a long spell of sustained pressure, HubSpot’s implementing a Global Week of Rest as part of the HubSpot Unplugged initiative.
For HubSpot staff around the world, this means they’re getting a week off (from 5th July - 9th July 2021) to recharge their batteries and come back refreshed and ready to go again. What this means for you is that you may need to look elsewhere for HubSpot assistance.
During this time, HubSpot will be running on reduced support levels. All live support via phone and chat is going to be unavailable, but you can still send email requests — you just might not receive an instant response. So where else can you turn for HubSpot support?
1. HubSpot Knowledge Base
HubSpot has a wealth of information in its Knowledge Base. From in-depth articles to step-by-step instructions, there are lots of practical resources to help you out at a moment’s notice.
For best-practice advice and other tips, it’s also worth checking out the HubSpot blog.
2. A HubSpot Partner’s resources
In other words: us! We’re here to help. If you can’t find the answer you’re looking for in HubSpot itself, then we have lots of information in our blog, as well as in our free resources area.
And if you’re looking for that extra bit of personalised help, then get in touch with our wonderful Business Development Representative Lily to speak about the support we offer at BabelQuest.
3. HubSpot Academy
As well as the HubSpot Knowledge Base, there’s also the HubSpot Academy to take advantage of. Delve into its courses and certifications to gain a deeper understanding of the ins and outs of all things HubSpot, as well as wider sales/marketing/service best practices.
4. The HubSpot community
Another way to get your questions answered is to put them to the HubSpot community. There are forums covering all manner of topics, with plenty of HubSpot experts (including HubSpot Solutions Partners and other knowledgeable customers) just waiting to share their experiences and point you in the right direction.
5. BabelQuest Support Package
Finally, if you’re in need of regular HubSpot support, you might just benefit from our Support Package. In five hours a month, there are lots of ways we can help you, so do take a look.
We’re still here to help
As you can see, there are still plenty of ways to find help with HubSpot while its staff enjoy a well-earned break. We’ll still be here, hard at work, too, so make sure to reach out to us if there are ways that BabelQuest can assist you.
As an Elite HubSpot Solutions Partner, we have extensive experience helping B2B businesses unlock the full potential of the HubSpot platform, and our team is on hand to help your company with all things HubSpot-related.
To find out more about how your business could benefit from unlocking the full potential of the HubSpot platform, click the button below and get in touch today.